❓ Frequently Asked Questions
Can I get a sample to check the quality?
For mouldings, you can request free samples to check the product quality. For products like ceilings and wall panels, related sample fees may be incurred based on the specific items.
What are the available shipping ports?
Generally, we utilize two main shipping ports for international delivery: Ningbo and Shanghai Port.
What are the standard terms of payment?
A 40% advance deposit is required, with the remaining full payment settled before shipping.
How long does it take to receive a quotation?
We usually provide a quote within 12 hours after receiving your inquiry. For urgent requests, please contact us via email to prioritize your inquiry.
Is customization available for the mouldings?
Yes, customized designs are welcome. Please provide the moulding size or photos so we can estimate the mold fees and relevant costs precisely.
What information is needed for a precise price estimate?
If you have physical samples on hand, sending them to us will allow for a much more precise estimated price and technical evaluation.