Frequently Asked Questions
Can I use my own logo or design on the product?
Yes, we offer comprehensive OEM/ODM services. Your logo and specific designs can be professionally produced on the product.
What's the lead time for orders?
Standard models typically ship within 25-35 days, while customized units require 35-45 days.
What are your accepted trade terms?
We currently support FOB, DAP, and DDP trade terms.
What are your payment terms?
Our standard terms are T/T 30% deposit in advance, and T/T 70% against the B/L copy.
Do you provide samples for testing?
Yes, we can offer 1-2 free samples for your evaluation. The customer is responsible for the express shipping costs.
Is your production quality certified?
Yes, our production facility is built upon ISO9001 quality certification standards to ensure consistent high quality.